The short version
Google Forms is a free, general-purpose form builder. It's a great choice if you're comfortable writing your own questions, you want unlimited responses at no cost, and you're happy working with results in Google Sheets. It's used for everything from quizzes to event sign-ups.
FeedbackForMe is built only for customer feedback for small businesses. It writes the questions for you, gives every form a printable QR code, link and website embed, puts your logo on the form, and turns the answers into a summary of what to fix — plus it tracks what people say about your brand elsewhere online.
Side by side
| FeedbackForMe | Google Forms | |
|---|---|---|
| Made for | Customer feedback for businesses | Any kind of form or survey |
| Writing questions | AI drafts a form from a one-line description (and your website); you edit it | You build it question by question |
| QR code | Built in for every form, ready to download and print | Share a link; a QR code needs a separate step or tool |
| Branding | Your logo, button colour, title, welcome and thank-you messages | Header image, colours and fonts |
| Results | Per-question summaries in the app; CSV export | Summary charts; responses in Google Sheets |
| AI analysis of comments | Recurring themes, counts, example quotes and suggested actions (Pro) | — |
| Online mention tracking | Included | — |
| Apps | Web app and Android app (iPhone coming soon) | Web |
| Price | Free plan; Pro $5.99/month for unlimited forms and responses | Free |
When Google Forms is the better choice
- You need a form for something other than customer feedback — registrations, quizzes, internal surveys.
- You expect lots of responses and don't want to pay anything.
- Your team already works in Google Sheets and wants the raw data there.
When FeedbackForMe is the better choice
- You don't want to spend time working out the right questions to ask.
- You want a branded form and a QR code for tables, receipts or the counter in a couple of minutes.
- You'd rather be told what customers keep complaining about than read every comment yourself.
- You also want to know what's being said about your business online.
- You run several brands or locations and want them in one place.
Try both. FeedbackForMe's free plan includes a full AI-generated form and QR code — see if it saves you time.