Frequently asked questions

FeedbackForMe is a tool for small businesses to collect customer feedback. AI writes a feedback form from a short description, you share it with a QR code, link or website embed, and you see the results summarised in a web or Android app. It can also track what is said about your brand online.

No. Customers scan the QR code or open the link and answer in their phone's browser. They don't need an app or an account.

There is a free plan with 1 form and 25 visible responses per brand plus 1 AI-generated form. Pro costs $5.99 per month for unlimited forms, responses and AI generation, plus AI response insights. See pricing.

Yes. Nothing is published until you choose to. You can reword, add and remove questions, and set your own title, welcome message and thank-you message.

1 to 5 star ratings, single or multiple-choice questions, and open text answers.

You write the questions in any language you like. The form's buttons and system messages can be shown in English, Spanish, French, German or Portuguese.

Yes. Every form has an embed code you can paste into your website to show the form inline, as well as a QR code and a share link.

A Pro feature that reads all responses to a form and returns a short summary of the most important issue to fix, plus recurring themes with how often each came up, an example quote and a suggested action.

FeedbackForMe can search the web for what's being said about your brand, summarise the overall sentiment and keep a history of it, alongside the feedback you collect directly.

Turn on CAPTCHA protection for a form. You can also pause a form so it stops accepting responses.

The iPhone app is coming soon. Meanwhile you can use FeedbackForMe in any browser, including Safari on iPhone, at feedbackforme.com/app.

Only you, the owner of the form. FeedbackForMe does not sell data. See our privacy policy.